Bk33 app's Privacy Policy

bk33 app-when opening an account and using our services, we collect various types of information. This is done to provide you with a safer and better experience.

Personal Information (provided directly by you)

• Identity information: Full name, date of birth, nationality
• Contact information: Email address, mobile number, residential address
• Login Details: Username and encrypted password
• Financial Information: Payment method details (not full card numbers), transaction history
• Verification documents: Copy of national ID, passport, or driving license (for KYC verification)

Automatically collected information

• Device information: Device type, operating system, browser version
• Usage Data: Login time, session duration, pages visited
• IP Address & Location: Approximate geographic location
• Cookies & Tracking: Session cookies, preference cookies, and analytics cookies

bk33 app We use your information only for specific, legitimate purposes. Here is a full breakdown of how we use your data:

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time by contacting us or through your account settings.

bk33 app never sells your personal information. However, we may share it in the following specific circumstances:

• Payment Providers: With bKash, Nagad, Rocket, and banking partners solely for transaction processing.
• Identity verification agency: With approved third parties for KYC verification.
• Regulatory authority: Upon request from our licensing authority for required information.
• Law Enforcement Agencies: By court order or legal obligation.
• Fraud Prevention Agencies: To assist in investigating suspicious transactions.
• Technology Service Providers: For hosting, analytics, and security services — all bound by our data protection agreements.

All third-party organisations we work with comply with international data protection standards and may only use your information for specified purposes.

bk33 appCookies are used to improve your browsing experience on the website and app. Cookies are small text files stored on your device.

Cookie Type

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Preference Cookies: Remembers your language preferences and settings. You can disable these.
• Analytics cookies: Helps identify the most visited pages. You can turn this off.
• Security Cookies: Used for fraud detection and account security.

Most browsers allow you to disable cookies. Please note, however, that disabling essential cookies may cause bk33 app-some features may not function properly.

How long we retain your data depends on the type of information and applicable legal requirements. General guidelines are outlined below:

• Account information: For the duration your account is active and for a minimum of 5 years after closure.
• Financial Transaction Records: Up to 7 years, as required by legal obligations.
• KYC Documents: 5 years after account closure (in accordance with anti-money laundering laws).
• Customer support contact: 3 years after last contact.
• Analytics data: Typically 2 years.
• Cookie Data: Session cookies — expire when the browser is closed; persistent cookies — up to 1 year.

Once the retention period expires, we securely delete or anonymise your data so it can no longer be linked to you personally.

bk33 app Industry-leading security measures are used to protect your data. Our security infrastructure is outlined below:

• SSL/TLS Encryption: 256-bit encryption is applied to all data in transit.
• Password hashing: Passwords are never stored in plain text — only encrypted hashes are kept.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an extra layer of security.
• Firewall & DDoS Protection: Advanced server-level protection against attacks.
• Regular Security Audits: Regular security testing conducted by independent third-party experts.
• Limited Access: Only authorized personnel have access to limited data.

bk33 app-as a user, you have the following rights over your personal information:

To exercise any of these rights, email support@bk33app.ws. We will endeavor to respond within 30 business days. Please note that certain data may not be deletable due to legal obligations.

bk33 app For individuals aged 18 and above only. We never knowingly collect personal information from minors.

If we become aware that a minor has used our services or submitted personal information, we will immediately:

• That account will be closed.
• All collected data will be securely deleted.
• Where necessary, we will notify a parent or guardian, or the relevant law enforcement authority.

If you believe a minor is using our platform, please notify us at support@bk33app.ws.

bk33 appThird-party services such as payment gateways and analytics tools may be integrated into the platform. These third parties operate under their own privacy policies.

• Payment Gateways (bKash, Nagad, Rocket): Your payment information is processed directly through their secure systems.
• User Analytics Tools: May collect anonymized usage data to help improve service quality.
• KYC Verification Agencies: Helps verify your identity.

These third-party organizations operate independently and are not under our direct control. As such, we are not responsible for their privacy practices. We always select partners who meet internationally recognized standards of reliability.

bk33 app This Privacy Policy may be updated from time to time. Any changes will be reflected in the "Last Updated" date on this page. For significant changes, we will notify you via your registered email or mobile number.

After the change takes effect bk33 app Continued use of the platform will be considered acceptance of the updated policy. We recommend visiting this page regularly.

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us through the following:

• Email: support@bk33app.ws
• Subject: Write "Privacy Request" in the subject line
• Response Time: Within 30 business days

We take every request seriously and do our best to respond as quickly as possible.